Privacy Policy

Last updated: 26 June 2026

At SSWAI, a brand owned and operated by ORGVIN DESIGN VENTURES ("Company", "we", "our", or "us"), we value your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, process, and disclose your information when you visit or make a purchase through www.sswai.co.in (the "Website"). By accessing or using our Website, you consent to the practices described in this Privacy Policy.

1. Definitions

For the purposes of this Privacy Policy:

Account means a registered profile that enables you to access certain features or services on our Website.

Personal Data means any information that identifies or can reasonably identify an individual, including but not limited to your name, email address, phone number, shipping address, billing address, and payment-related information.

Usage Data means information collected automatically while using the Website, including browser type, IP address, device information, operating system, pages visited, session duration, and other diagnostic data.

Cookies are small text files stored on your device that help improve Website functionality, remember user preferences, and analyze Website traffic.

2. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full name
  • Email address
  • Mobile number
  • Billing address
  • Shipping address
  • PIN code
  • Order history
  • Customer support communications

Automatically Collected Information

When you use our Website, we may automatically collect:

  • IP address
  • Browser and device information
  • Operating system
  • Website usage statistics
  • Referring website
  • Pages viewed
  • Session duration
  • Clickstream and interaction data

Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies to:

  • Remember your preferences
  • Improve Website performance
  • Analyze visitor behavior
  • Provide a personalized shopping experience
  • Enhance security

You may disable cookies through your browser settings; however, certain Website features may not function properly.

3. How We Use Your Information

We process your information for legitimate business purposes, including to:

  • Process and fulfill your orders
  • Deliver products and services
  • Verify payments and prevent fraud
  • Manage your account
  • Respond to customer service requests
  • Send order confirmations and shipping updates
  • Improve our Website, products, and services
  • Conduct analytics and performance monitoring
  • Comply with legal and regulatory obligations
  • Send promotional communications where permitted by law (you may opt out at any time)

4. Sharing of Information

We do not sell or rent your Personal Data.

We may share your information only where necessary with:

  • Payment gateway providers
  • Shipping and logistics partners
  • Technology and cloud service providers
  • Marketing and analytics partners
  • Professional advisors
  • Government authorities or regulatory bodies when required by law

All third-party service providers are required to protect your information and process it only for authorized business purposes.

5. Data Retention 

We retain your Personal Data only for as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Maintain business records
  • Resolve disputes
  • Enforce legal agreements
  • Comply with applicable laws and regulatory requirements

When information is no longer required, it will be securely deleted or anonymized wherever reasonably practicable.

6. Data Security

We implement commercially reasonable technical, administrative, and organizational safeguards to protect your Personal Data against unauthorized access, alteration, disclosure, misuse, or destruction.

While we strive to use industry-standard security measures, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of your information.

7. International Data Transfers 

outside your state or country where data protection laws may differ.

By using our Website and providing your information, you consent to such transfers, provided that appropriate safeguards are implemented where reasonably required.

8. Children's Privacy

Our Website and services are not intended for children under the age of 13 years.

We do not knowingly collect Personal Data from children. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Access your Personal Data
  • Request correction of inaccurate information
  • Request deletion of your Personal Data
  • Withdraw consent where processing is based on consent
  • Object to certain processing activities
  • Opt out of receiving promotional communications

To exercise these rights, please contact us using the details provided below.

10. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of such third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

11. Changes to This Privacy Policy

ORGVIN DESIGN VENTURES reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon publication on this Website unless otherwise stated. Where required by applicable law, we may also notify users through email or other appropriate communication channels.

Your continued use of the Website after any updates constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your Personal Data is handled, please contact us:

SSWAI (A Brand of ORGVIN DESIGN VENTURES)

Email: contact@sswai.co.in

We will make reasonable efforts to respond to your inquiry in a timely manner.